TERMS AND CONDITIONS

Jayco’s 2-Year Manufacturer’s Warranty lets you relax on your travels, safe in the knowledge that Australia’s largest RV dealer and service network has you covered. Plus to demonstrate our commitment to the quality, longevity and integrity of our manufacturing process, Jayco’s 5-Year Structural Warranty is available for the original owner.

Jayco provides the original purchaser of every Jayco RV purchased a 2 Year Warranty that the product’s workmanship and materials will be free from defects.

Jayco’s 2-Year Manufacturer’s Warranty applies to RVs purchased from the 1st of December 2017. RVs purchased prior to this date have a 12 month warranty.

Jayco’s 5-Year Structural Warranty applies to RVs purchased from the 1st of December 2017.

The warranty period commences on the date of delivery.
Warranty repairs and replacements will be undertaken by Jayco or an authorised repairer. Warranty repairs and replacements will be free of charge unless an on-site repair is requested in which case a service call fee will apply.

Unless the owner has prior written consent from Jayco, under the Warranty Jayco will not reimburse the owner under the Warranty for repairs undertaken by an unauthorised repairer.

The Warranty will not apply in certain circumstances, including where the RV has been:
• used for a purpose other than which it was designed;
• used for commercial purposes;
• in an accident; or
• towed by a vehicle other than a standard passenger vehicle.
The Warranty will also not extend to specific types of damage including:
• wear and tear when the RV has been used for permanent living purposes;
• tears, punctures, and fading to fabric items; or
• damage caused by alterations or repairs being undertaken by an unauthorised repairer.

What is Covered under the 5-Year Structural Warranty

• Jayco manufactured components will be leak free (silicone included).
• Jayco manufactured galvanised chassis components (excluding adjustments and rubber components).
• Jayco manufactured suspension components including J-tech suspension (excluding adjustments and rubber components).
• Jayco manufactured walls and roofs (warranty limited to delamination, cracking, pitting and deformed cladding).
• Covers workmanship and materials against defects.
• All warranty work carried out free of charge.
• Available to original owner only.

Some exclusions, terms and conditions apply.
For full warranty terms, please contact your nearest Jayco dealer.
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Lifetime Warranty
The original manual roof lifting winch installed in a Jayco camper trailer carries a lifetime warranty.
(Applies to original owner only and is not transferable).

SERVICE & WARRANTY

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