Service & Warranty

Guaranteed peace of mind

NEW JAYCO RANGE

Jayco provides the original purchaser of every Jayco RV a 24-month warranty, plus a 5-year Structural Warranty to demonstrate our commitment to the quality, longevity and integrity of our manufacturing process.. ​Warranty repairs and replacements will be undertaken by Jayco or an authorised repair specialist.

New Jayco vans 24-month warranty

• Every Jayco comes with a 24-month warranty*
• Covers workmanship and materials against defects
• Includes coverage for interior and exterior components
• Applies from the day of registration
• All warranty work carried out free-of-charge
• Enables you to holiday with complete confidence

New Jayco vans 5-year structural warranty

• Jayco manufactured components guaranteed to be leak free
• Covers Jayco manufactured galvanised chassis components*
• Covers Jayco manufactured suspension components including J-Tech suspension*
• Covers Jayco manufactured walls and roofs*
• Covers workmanship and materials against defects
• All warranty work carried out free of charge
• Available to original owner only

Roadside Assistance

Your new Jayco RV comes with 3 years of Jayco Roadside Assist*^. You will receive this support 24 hours a day, 7 days a week, 365 days a year for a full 3 years from the first date of registration, compliments of Jayco Australia. Jayco Roadside Assist is sole specialised provider of emergency roadside support to RVs across Australia.

* Not available in New Zealand
^ Excluding motorised products - which are covered by the vehicle manufacturers/importers independent roadside assist program.

Jayco Outback range policy

Some of Australia’s must-see destinations – the places you really want to explore – lie well beyond the bitumen. To help you see them, with some comforts of home, each Jayco Expanda Caravan and Pop Top is also available in an Outback version, complete with higher ground clearance, and a range of high-strength componentry and specialised features:​

• JTECH Suspension
• 120W solar panel and regulator
• 100AH battery (Pop Top only; standard on Expanda Caravan)
• 150mm x 50mm rectangular hollow section chassis main members​
• 125mm x 50mm rectangular hollow section A-frame
• AL-KO off-road electric brake magnets
• AL-KO outback drop jacks
• Protective aluminium checker plate on sides
• 15-inch alloy wheels with 235/75R15 tyres
• Pull-out single step
• External 12V auxiliary plug
• External Gas bayonet
• Jayco mud flaps

Opting for a Jayco Outback version is not a licence to bush bash, mind you. But its extra strength and enhanced specifications will free you to travel the country’s unsealed roads safely and arrive relaxed. Even so, always take extra care and reduce your speed, especially when driving in unfamiliar territory.
If in doubt, do what the 4WD experts do – use your Jayco as a base and head into rougher terrain without anything in tow.

APPROVED PRE-OWNED

Approved pre-owned 3-month warranty

Your purchase of a used caravan from Prestige Jayco comes with a 3-month warranty.

​** Warranty periods commence from the date you take delivery of your motorhome or caravan.

SERVICE MATTERS

Jayco-trained technicians

Protect your investment. Maintain your Jayco so the resale value remains at its maximum. Your Prestige RV deserves the knowledgeable care and attention that can only be given by our factory-trained, qualified service technicians. We value the specialist experience of our certified RV professionals.