Service & Warranty

SERVICE & WARRANTY

BOOK YOUR SERVICE EARLY

GEELONG
(03) 5240 0032 . SERVICE
03) 5240 0032 . FREE CALL

BENDIGO
(03) 5447 9977 . SERVICE
1 800 057 881 . FREE CALL

GUARANTEED PEACE OF MIND

Every new Jayco RV comes with a 24-month warranty, a promise that your Jayco RV is free from workmanship or material defects plus a 5-year Structural Warranty to demonstrate our commitment to the quality, longevity and integrity of our manufacturing process.

NEW VANS 24-MONTH WARRANTY

Jayco provides the original purchaser of every Jayco RV a 24-month warranty. Warranty repairs and replacements will be undertaken by Jayco or an authorised repair specialist.

24-MONTH MANUFACTURER'S WARRANTY

Every Jayco comes with a 24-month warranty*
Covers workmanship and materials against defects
Includes coverage for interior and exterior components
Applies from the day of registration
All warranty work carried out free-of-charge
Enables you to holiday with complete confidence

5-YEAR
STRUCTURAL
WARRANTY

Jayco manufactured components guaranteed to be leak free
Covers Jayco manufactured galvanised chassis components*
Covers Jayco manufactured suspension components including J-Tech suspension*
Covers Jayco manufactured walls and roofs*
Covers workmanship and materials against defects
All warranty work carried out free of charge
Available to original owner only

*View Full Warranty Terms & Conditions

OUTBACK RANGE POLICY

Some of Australia’s must-see destinations – the places you really want to explore – lie well beyond the bitumen. To help you see them, with some comforts of home, each Jayco Expanda Caravan and Pop Top is also available in an Outback version, complete with a higher ground clearance, and a range of high-strength componentry and specialised features, including:

JTECH Suspension
120W solar panel and regulator
100AH battery (Pop Top only; standard on Expanda Caravan)
150mm x 50mm rectangular hollow section chassis main members
125mm x 50mm rectangular hollow section A-frame
AL-KO off-road electric brake magnets
AL-KO outback drop jacks
Protective aluminium checker plate on sides
15-inch alloy wheels with 235/75R15 tyres
Pull-out single step
External 12V auxiliary plug
External Gas bayonet
Jayco mud flaps.

Opting for a Jayco Outback version is not a licence to bush bash, mind you. But its extra strength and enhanced specifications will free you to travel the country’s unsealed roads safely and arrive relaxed. Even so, always take extra care and reduce your speed, especially when driving in unfamiliar territory.
If in doubt, do what the 4WD experts do – use your Jayco as a base and head into rougher terrain without anything in tow.

VIEW OUTBACK RANGE POLICY

USED VANS 3-MONTH WARRANTY

Your purchase of a used caravan from Prestige Jayco comes with a 3-month warranty.

Warranty periods commence from the date you take delivery of your motorhome or caravan.

ROADSIDE ASSISTANCE

Your new Jayco RV comes with 3 years of Jayco Roadside Assist*^. You will receive this support 24 hours a day, 7 days a week, 365 days a year for a full 3 years from the first date of registration, compliments of Jayco Australia.

Jayco Roadside Assist is sole specialised provider of emergency roadside support to RVs across Australia.

* Not available in New Zealand
^ Excluding motorised products - which are covered by the vehicle manufacturers/importers independent roadside assist program.

VIEW ROADSIDE ASSIST PROGRAM

SERVICE MATTERS

JAYCO-TRAINED TECHNICIANS

Protect your investment. Maintain your Jayco so the resale value remains at its maximum. Your Prestige RV deserves the knowledgeable care and attention that can only be given by our factory-trained, qualified service technicians. We value the specialist experience of our certified RV professionals.